Terms of Service

Last updated: February 11, 2026

1. Acceptance of Terms

Welcome to KiroKeja. By accessing or using our platform at kirokeja.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms are governed by and construed in accordance with the laws of the Republic of Kenya, including but not limited to the Consumer Protection Act, the Kenya Information and Communications Act, and the Data Protection Act, 2019.

2. Definitions

• "Platform" refers to the KiroKeja website and all related services
• "User" refers to any person who accesses or uses the Platform
• "Landlord" refers to property owners or agents who list properties
• "Tenant" refers to individuals seeking rental properties
• "Listing" refers to property advertisements posted on the Platform
• "Content" refers to all information, text, images, and materials on the Platform

3. Eligibility

To use KiroKeja, you must:

• Be at least 18 years of age
• Be a resident of Kenya or legally permitted to transact in Kenya
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using the service under Kenyan law or any other applicable jurisdiction

4. Account Registration

4.1 You must provide accurate, current, and complete information during registration.

4.2 You are responsible for maintaining the confidentiality of your account credentials.

4.3 You must immediately notify us of any unauthorized use of your account.

4.4 We may require identity verification using your National ID, Passport, or other government-issued identification as required by Kenyan regulations.

5. Platform Services

5.1 For Landlords

• Create and manage property listings
• Receive and respond to tenant inquiries
• Upload property photos and descriptions
• Set rental prices and terms

5.2 For Tenants

• Browse available rental properties
• Contact landlords for inquiries
• Save favorite properties
• Receive notifications about new listings

5.3 KiroKeja acts solely as an intermediary platform connecting landlords and tenants. We are not a party to any rental agreements between users.

6. Landlord Responsibilities

As a landlord, you agree to:

• Provide accurate and truthful information about your properties
• Have legal authority to rent the listed properties
• Comply with all applicable Kenyan laws, including the Rent Restriction Act (where applicable), the Land Act, and local county by-laws
• Ensure properties meet minimum habitability and safety standards
• Not discriminate against tenants based on ethnicity, religion, gender, disability, or other protected characteristics under Kenyan law
• Respond to tenant inquiries in a timely and professional manner
• Update or remove listings when properties are no longer available

7. Tenant Responsibilities

As a tenant, you agree to:

• Provide accurate personal information
• Communicate honestly with landlords
• Conduct property visits only during agreed times
• Not use the platform for fraudulent purposes
• Verify property details independently before entering into any rental agreement

8. Prohibited Activities

Users must not:

• Post false, misleading, or fraudulent listings
• Use the platform for any illegal activities under Kenyan law
• Harass, threaten, or abuse other users
• Collect user data without authorization
• Interfere with the platform's operation or security
• Post content that infringes intellectual property rights
• Attempt to circumvent any platform fees or verification processes
• List properties for illegal purposes or activities
• Engage in money laundering or terrorist financing activities

9. Fees and Payments

9.1 KiroKeja may charge fees for certain services. All fees will be clearly disclosed before you incur them.

9.2 Payments are processed in Kenya Shillings (KES) through our authorized payment providers.

9.3 All fees are inclusive of applicable taxes as required by Kenya Revenue Authority (KRA) regulations.

9.4 KiroKeja does not handle rent payments between landlords and tenants. Such transactions are conducted directly between the parties.

10. Content and Intellectual Property

10.1 You retain ownership of content you submit to the platform.

10.2 By posting content, you grant KiroKeja a non-exclusive, royalty-free license to use, display, and distribute your content for platform operations.

10.3 The KiroKeja name, logo, and platform design are our intellectual property and may not be used without permission.

10.4 We respect intellectual property rights and will respond to valid infringement notices in accordance with Kenyan law.

11. Disclaimers

11.1 KiroKeja is provided "as is" without warranties of any kind.

11.2 We do not guarantee the accuracy, completeness, or reliability of any listings or user content.

11.3 We do not verify property ownership, condition, or legal status. Users must conduct their own due diligence.

11.4 We are not responsible for disputes between landlords and tenants.

12. Limitation of Liability

12.1 To the maximum extent permitted by Kenyan law, KiroKeja shall not be liable for any indirect, incidental, special, or consequential damages.

12.2 Our total liability shall not exceed the fees paid by you to KiroKeja in the twelve (12) months preceding the claim.

12.3 Nothing in these Terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded under Kenyan law.

13. Indemnification

You agree to indemnify and hold harmless KiroKeja, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the platform, violation of these Terms, or infringement of any third-party rights.

14. Termination

14.1 You may terminate your account at any time by contacting us.

14.2 We may suspend or terminate accounts that violate these Terms or for any other reason at our discretion.

14.3 Upon termination, your right to use the platform ceases immediately, but provisions that by their nature should survive will remain in effect.

15. Dispute Resolution

15.1 Any disputes arising from these Terms shall first be resolved through good faith negotiations.

15.2 If negotiations fail, disputes shall be referred to arbitration under the Arbitration Act of Kenya, administered by the Nairobi Centre for International Arbitration (NCIA).

15.3 The seat of arbitration shall be Nairobi, Kenya, and the language of arbitration shall be English.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Kenya. The courts of Kenya shall have exclusive jurisdiction over any matters arising from these Terms, subject to the arbitration clause above.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or platform notification at least 30 days before taking effect. Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid under Kenyan law, that provision shall be modified to the minimum extent necessary. All other provisions shall remain in full force and effect.

19. Contact Information

For questions about these Terms of Service, please contact us:

KiroKeja
Email: legal@kirokeja.com
Address: Nairobi, Kenya